![]() For Merlin, the pre-planning technology we’re bringing in offers guests the ability to tailor and personalise their stay while allowing us to flex our business to allow for things like social distancing, staff support, and food and beverage pre-ordering,” Cowie added. “Our guests are excited about feel-good experiences, but they want to feel safe and in control at the same time. Pre-ordering meals, refreshments, photos, and checking-in online are all happening before they even arrive. With the ‘Joy of Looking Ahead’ effect in full flow, our customers want to plan and purchase ahead too. Lee Cowrie, Chief Technology Officer at Merlin Entertainments, said: “After a difficult year, with limited entertainment, guests are excited about a summer of fun. In the UK, 80% of consumers surveyed said they were “optimistic about visiting leisure attractions with friends and family. US customers ready to return theme parks and other attractionsĪccording to research by Oracle and Merlin Entertainments, US customers, as well as those in the UK, feel ready to return to theme parks, attractions, and other leisure destinations.Īccording to the study, there was a 12% in consumers based in the United States returning to leisure activities, increasing from 68% in May to 80% in June. The lantern festival will feature handcrafted Asian lantern displays that will illuminate the Zoo and tell. John Ball Zoo is the first and only place you can see these incredible works of art in Michigan. “This lantern festival, I think, is really going to help us come back out of that hole from last year,” Marshall said. The Grand Rapids Lantern Festival is a truly breathtaking experience for all ages. It had a significant impact on what we were able to do last year. “We realised very early in the pandemic that it was going to have a significant impact on our attendance and our operations…. However, the zoo hopes that the festival will help those numbers to return. ![]() Once it’s all set up and running, it’s just going to look spectacular.”Īttendance at Pittsburgh Zoo fell in 2020 due to the Coronavirus pandemic. “We’ve been working really closely with these guys, between working with our electricians here to provide power supplies and … working with our horticulture team because we’ve got a lot of valuable plants in the area. Lantern designs include a frog, a 100-foot-long dragon, and a flock of flamingos.ĭespite facing challenges with transporting the lanterns, Allan Marshall, Vice President of Internal Relations at Pittsburgh Zoo, is pleased with the progress. The lanterns are constructed using steel and coloured silk and are lit up by LED lights. The company, based in Sichuan, China has a team of 10 artists and one translator who have been working at Pittsburgh Zoo since mid-July. ![]() Tianyu, the largest Chinese lantern festival producer in North America has begun preparations for Pittsburgh Zoo’s first Asian Lantern Festival by constructing lanterns that will be displayed at the event. The Zoo is pleased to introduce Charlotte, our baby gorilla who you helped name The name Charlotte, new to the gorilla species survival plan registry, was selected from almost 700 unique names submitted in our baby naming contest, which raised nearly 5,000 for animal care and Zoo upkeep.
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